Written By Morrow, Rick
2012, Edition 1
Category: Six Sigma
Level: Intermediate
Taylor and Francis Inc.
11 New Fetter Lane
London, EC4A 3DE
EC4P 4EE
United Kingdom
URL: http://www.taylorandfrancis.com/
Phone: 0171-583-0490
Fax: 0171-583-0581
About This Book
Leading change in the right direction and sustaining that change is extremely difficult without managing the relevant measures, especially in today's healthcare environment. This book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership in healthcare. It includes healthcare case studies that illustrate the proper application of the 3Ms. Complete with forms and templates to facilitate application of the 3Ms, the text describes a culture change method that is based on changing behaviors.
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